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Certified Consulting Professional
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Whether you are providing professional consulting or advisory service to client companies or to “customers” within your employer, it is essential that your skills as a consultant are as solid as your industry experience. It is this combination of industry and technical skill combined with quality consulting skills training that helps to ensure a well-rounded consulting professional.
To ensure the quality of the service, marketability of the service and the consultant’s value to their client, the consulting professional must understand:
- how to successfully function in the role of a consultant and advisor
- how to market and sell professional services
- how to successfully structure and manage projects
- how to identify inefficient processes and apply a structured methodology that results in successful process improvement.
Some consultants and service providers may be skilled in one or more of these attributes. But it is the mastery and successful integration of all of these attributes, combined, that result in the highest level of service quality.
In response to this need for superior quality and focused learning for the consulting professional, this course of instruction, leading to certification by CPCC as a Certified Consulting Professional was developed.
Certified Consulting Professional Program Components
We have included four key courses in this certification, the first of which is a foundation course, Professional Consulting Skills. The other courses build upon the foundation created in this first course. The other courses include Selling Services and Solutions, Project Management for Consulting Professionals, and finally, Six Sigma for Consulting Professionals. Below are brief descriptions.
All courses will be held at CPCC Harris Campus, Building II (directions & map).
Professional Consulting Skills
Professional Consulting Skills will help you understand the multi-faceted role of the consultant and how these roles must effectively (“doing the right things”) and efficiently (“doing things right”) integrate to ensure the success of the endeavor. Highlights include professional service quality, characteristics of consulting professionals, building the client relationships, being a business advisor, knowing your client’s business, and more!
Course Number: CCP 7000-01 will meet 8:00 – 5:00, February 18 & 19; tuition, $854, includes all materials.
Selling Services and Solutions
Selling a service is very different from selling a product. This is especially true in terms of selling consulting services. From prospecting for an opportunity, defining the service and "deliverables", writing a clear, well organized, "defensible" proposal to closing the deal, each step in the process is critical to success. Highlights include marketing the intangible, selling professional services, proposal development, negotiating fees, closing the deal, and pre and post client interaction.
Course Number: CCP 7001-01 will meet 8:00 – 5:00, March 11 & 12; tuition, $854, includes all materials.
Project Management for Consulting Professionals
Whether the project is comprised of multiple team members with different talents or an individual service provider, understanding how to plan, schedule and control a project is an essential skill for the consulting professional. Delivery of a consulting project “on time” and “on budget” to a satisfied client does not happen by accident. Highlights include project definition methods and tools, project tasks, activity duration, managing resources, monitoring and controlling projects. Prerequisite CCP 7000 or CCP 7001.
Course Number: CCP 7002-01 will meet 8:00 – 5:00, April 8 & 9; tuition, $854, includes all materials.
Six Sigma for the Consulting Professional
Business Process Reengineering and Total Quality Management are not new to the business world. What is different is the method by which these goals are achieved. Six Sigma is not merely a quality initiative; it is a business initiative and is used by some of the most successful companies in America including GE, Motorola, Johnson & Johnson and American Express have experiences tens of thousands of dollars in savings through the deployment of Six Sigma. As part of the Certified Consulting Professional program, the participant will be trained in Six Sigma at the Green Belt level using online and instructor-led learning. Prerequisite CCP 7000 or CCP 7001.
Course Number: CCP 7003-01 will meet 8:00am – noon; February 26, March 19, April 16 and May 14; tuition, $1054, includes all materials.
The Certified Consulting Professional Program is offered through the strategic partnership between Central Piedmont Community College and Consultant Development Group Inc., committed to the success of the individual and the business community at large.
For more information, contact Mona Rabon, Director of Leadership and Management, at 704-330-4654 or mona.rabon@cpcc.edu
